How to book?

  • Reservation

The booking should be made through website or sent mail, or e-mail to:
Hanoi Head-office : No. 01 Lane 200/10, Nguyen Son St, Long Bien Dist, Hanoi City, Vietnam.
Ho Chi Minh office : No. 57 Bach Dang St, 2 Ward, Tan Binh Dist, Ho Chi Minh City, Vietnam
Tel: (84-24)38224468 / (84-24)38224468
Hotline: (+84) 936 389922
  • Confirm booking & Voucher

Upon receipt of your request, Alsimexco team will check and inform you about availability. Your booking is considered confirmed when we receive your acknowledgment.
All confirmations are generally confirmed by return email within 1 (one) working day. In case immediate confirmation is not possible, we will inform you of the booking status at the time of reservation.
Voucher will be issued by Alsimexco after we receive your final confirmation and payment is completed.
A service voucher will be given for customer directly or by email/mail.
  • Deposit

A deposit of minimum 30% will be requested to guarantee all reservations as soon as you confirm to book the tour. This should be done via one of our available Payment Methods.  Customers will receive confirmation documents or vouchers within one (1) working day after we have received the deposit. The balance should be settled at least 7 days prior to departure date.


  • Payment

Read Payment Method.


  • Cancellation

Read Terms & Conditions.


  • Refund

Refunds and their method will be affected as agreed between you and Alsimexco in accordance with our Terms & Conditions.


  • Liability and Insurance

Alsimexco is not responsible for any loss, injury or damage sustained by passengers incurred due to delay, accidents, natural disaster, political actions and unrest must be borne by passengers.
Passengers are required to have full travel insurance. Airline schedules and local conditions may be affect accommodation and itineraries. Should this occur, we will endeavor to substitute suitable arrangement of similar value. Participation on any tour implies full agreement to above conditions by all parties involved.


  • Alternatives

Whilst we manage to reserve all the suggested services for our clients, in case of transportation accommodation is fully booked, we reserve the right to make changes to services with equivalent quality. In these cases, we will always try our best to inform you about the changes as soon as possible.
If we are unable to provide confirmed services, an alternative option or an alternative departure date will be offered subject to availability. If you don't accept the alternative option or don't want to change the date, we will refund your deposit.

For further details, please contact us directly at:


  • Name: Aviation Labour Supply & Import - Export JS. Company (ALSIMEXCO)
  • Hanoi Head-office: No. 01 Lane 200/10, Nguyen Son St., Long Bien Dist., Hanoi, Vietnam
  • Ho Chi Minh City office: No. 57 Bach Dang St., Ward 2, Tan Binh Dist., Ho Chi Minh City, Vietnam
  • Representative office in Poland: Al. Solidarności 104 m 25, 01 - 016 Warsaw, Poland
  • Email:
  • Phone: (84-24) 38 224 468
  • Hotline: (84) 904766668